Cookie Policy

Mitsis Group of Companies hereby informs the users of the website https://www.mitsishotels.com/ (hereinafter the “Website”) about the use of cookies through the website.

This policy applies only to the website https://www.mitsishotels.com/ and not to any other websites that the user might consult or access through links that the Website may include.

Cookies are text files that contain bundles of information that are stored on the directory of the web browser of a user’s computer or mobile device (e.g. notebook, tablet, smartphone, etc.) every time a website is accessed online through the browser. Whenever this website is visited again subsequently, the browser sends these cookies to the website that originated them or to another website. The cookies allow these websites to memorize some information so that the person visiting the website can explore it quickly and easily. A cookie cannot bring up any other data from the user’s hard drive, nor can it transmit computer viruses or obtain email addresses. Every cookie is unique to the user’s browser.

Similar technologies, e.g. web beacons or transparent GIFs, can be used to gather information on a user’s behavior and his/her use of the services. In this Cookie Policy, all such technologies will be referred to as “cookies”.

There are various types of cookies, some devised to make use of the website more efficient and to improve the browsing experience of the user, others enabling particular functions to operate.
More information on cookies can be found at the following URL sites:

TYPES OF COOKIES USED

TECHNICAL COOKIES
Technical cookies are used to make certain sections of the WEBSITE function correctly. The Website uses only technical cookies, those that are “strictly necessary to transmit a communication or provide a specific service as requested by a subscriber or user” (Article 4 par. 5 of Law 3471/2006).

They can be divided into browser cookies and session cookies, which ensure that the Website functions properly:

  • analytics cookies, which are technical cookies when they are used to measure and analyze overall user numbers and behavior on a particular website;
  • Functionality cookies, which make it possible to tailor the website according to various choices made by the user (e.g. language, etc), in order to provide improved service.

No prior consent from users is required for the installation of these types of cookies, although the obligation to provide information about them still stands, in accordance with Article 4 par. 5 of Law 3471/2006.

The acquisition and processing of data obtained by the use of technical cookies is necessary if the Website is to function properly. If a user objects to the use of these technical cookies, he/she will not be able to access and view the Website properly.

Here is a list of the technical and analytics cookies used by the Website:

Cookie Name Purpose Retention Period
__cfduid __cfduid

The _cfduid cookie helps Cloudflare detect malicious visitors to our Customers’ websites and minimizes blocking legitimate users. It may be placed on the devices of our customers' End Users to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It is necessary for supporting Cloudflare's security features.

https://support.cloudflare.com/hc/en-us/articles/200170156-Understanding-the-Cloudflare-Cookies#12345682 

1 month
mh_acc mh_acc  Stores the account information for loyalty members only 1 month
mh_ss mh_ss  Stores the account session for loyalty members only 1 month
mitsishotels_session mitsishotels_session   SESSION
XSRF-TOKEN XSRF-TOKEN

Laravel stores the current CSRF token in an encrypted XSRF-TOKEN cookie that is included with each response generated by the framework. You can use the cookie value to set the X-XSRF-TOKEN request header

https://laravel.com/docs/7.x/csrf#

SESSION

Apart from technical cookies, the general rule governing the use of an electronic communication network “to gain access to information stored in the terminal equipment of a subscriber or user” is that prior informed consent must be given by the user, i.e. that the user should opt in rather than opt out.

This means that all cookies that cannot rightly be termed “technical”, and which therefore are more critical for user privacy protection, e.g. those used to provide a profile of the user, may not be installed on users’ terminals unless the user has been adequately informed in advance and has given a valid consent.

Here is a list of the profile cookies used by this website:

Cookie Name Purpose Retention Period
_gat _gat

This cookie does not store any user information, it’s just used to limit the number of requests that have to be made to double click for publishers (dfp)

https://developers.google.com/analytics/devguides/collection/analyticsjs/display-features

1 minute
_ga _ga

In order for Google Analytics to determine that two distinct hits belong to the same user, a unique identifier, associated with that particular user, must be sent with each hit.

The analytics.js library accomplishes this via the Client ID field, a unique, randomly generated string that gets stored in the browsers cookies, so subsequent visits to the same site can be associated with the same user.

By default, analytics.js uses a single, first-party cookie named _ga to store the Client ID.

Using cookies allows analytics.js to identify unique users across browsing sessions, but it cannot identify unique users across different browsers or devices.

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookies-user-id

2 years
_gid _gid

These cookies store other randomly generated ids and campaign information about the user.

Using cookies allows analytics.js to identify unique users across browsing sessions, but it cannot identify unique users across different browsers or devices.

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookies-user-id

24 hours

THIRD-PARTY WEBSITES

When browsing a website, the user may receive cookies from third parties.
Third-party cookies are installed by a different website from the one the user is browsing. This is because every website may contain elements (pictures, maps, sounds, specific links to web pages of other domains, etc,) that are on servers other than that of the website being viewed.

Here is a list of the third-party cookies used by the Website:

Cookie Name Purpose Retention Period
VISITOR_INFO1_LIVE VISITOR_INFO1_LIVE

Used by YouTube (Google) for storing user preferences and other unspecified purposes

https://www.google.com/policies/privacy/

8 months
YSC YSC

Used by YouTube (Google) for storing user preferences and other unspecified purposes

https://www.google.com/policies/privacy/

Session

HOW TO MANAGE COOKIES BY CONFIGURING THE BROWSER

Some users may not consent to the storage of information collected through cookies by their computer. Each browser includes detailed instructions regarding their policy for the use of cookies.

If you do not wish to receive cookies, you may modify the settings of your browser so as to be warned, when cookies are being sent, to deactivate all or some of the cookies used by the Website or to delete cookies already installed by the Website.

The majority of the Website’s functions shall operate without the use of cookies. However, if you deactivate cookies, you shall not have access to certain services and features of the Website.

Here are the pages of browser suppliers that give detailed instructions on how to set your privacy preferences according to the browser used:

  • Mozilla Firefox: Enable and disable cookies
  • Google Chrome: Manage cookies and other website data
  • Safari 6/7 (Mavericks): Manage cookies and other website data
  • Safari 8 (Yosemite): Manage cookies and other website data
  • Internet Explorer: Enable and disable cookies
  • Opera: Cookies
  • Safari iOS (mobile): Safari web setting on your IPhone, iPad or Pad touch

If you wish further information regarding the Website’s cookies please contact us at [email protected].

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