Services
Known for providing discerning travellers with world-class service and distinguished amenities, Mitsis Grand Hotel, the 5* luxury hotel in Rhodes town, will be the ideal scenery for your holiday, as it is the perfect combination of a city hotel with resort services and facilities. Here, you will definitely find everything you have been dreaming of for an enjoyable vacation or for a perfect event.
List of services
- 6 Lifts in the main building
- Air-conditioning/heating in all hotel areas
- Baby bath
- Baby buggy
- Baby chair
- Baby cots in the rooms
- Baby highchairs in the restaurant
- Baby phone
- Baby pot
- Babysitting service upon request (at extra charge)
- Bike rental & services on site (at extra charge)
- Bilingual staff
- Bottle warmer
- Car & motorbike rental office
- Changing pillow
- Concierge / Doorman / Groom / Porter
- Conference equipment
- Daily newspapers and magazines (at extra charge)
- Espresso machine (upon request)
- Express check-out service
- Florist on call (at extra charge)
- Gift to all guests one day before departure
- Gift to all kids according to age group upon arrival
- Guest complaint management system
- Guest Parking, free of charge
- High speed internet access point with personal computers
- Iron & ironing board (upon request)
- Laptop/tablet (upon request)
- Late check-out upon availability
- Laundry and dry-cleaning service (at extra charge)
- Library
- Lifeguard by the pools
- Luggage storage
- Medical cover - Doctor on call/or in house in certain hours 24h (at extra charge)
- Multifunctional area with natural light over 100m2
- Outdoor parking area within the hotel premises
- Photocopy service
- Pillow choice (upon request)
- Pool access elevator for disabled persons
- Pool towels (free of charge)
- Reception services 24h
- Reception with lounges and spacious lobby
- Security 24h
- Shopping arcade with mini market, souvenir shop
- Special gifts according to tier for Mitsis Friends Club guests in the room one day before departure
- Telephone and fax services
- Transfers (at extra charge)
- Trouser press (upon request)
- Turndown service
- TV room air conditioned
- Wake up service
- Wi-Fi dedicated internet access 2Mbps/user in all hotel areas (free of charge)
*Services provided are subject to COVID-19 restrictions. Please consult our staff for more information.






































