Services

Known for providing discerning travellers with world-class service and distinguished amenities, Mitsis Grand Hotel, the 5* luxury hotel in Rhodes town, will be the ideal scenery for your holiday, as it is the perfect combination of a city hotel with resort services and facilities. Here, you will definitely find everything you have been dreaming of for an enjoyable vacation or for a perfect event.

List of services

  • 6 Lifts in the main building
  • Air-conditioning/heating in all hotel areas
  • Baby bath
  • Baby buggy
  • Baby chair
  • Baby cots in the rooms
  • Baby highchairs in the restaurant
  • Baby phone
  • Baby pot
  • Babysitting service upon request (at extra charge)
  • Bike rental & services on site (at extra charge)
  • Bilingual staff
  • Bottle warmer
  • Car & motorbike rental office
  • Changing pillow
  • Concierge / Doorman / Groom / Porter
  • Conference equipment
  • Daily newspapers and magazines (at extra charge)
  • Espresso machine (upon request)
  • Express check-out service
  • Florist on call (at extra charge)
  • Gift to all guests one day before departure
  • Gift to all kids according to age group upon arrival
  • Guest complaint management system
  • Guest Parking, free of charge
  • High speed internet access point with personal computers
  • Iron & ironing board (upon request)
  • Laptop/tablet (upon request)
  • Late check-out upon availability
  • Laundry and dry-cleaning service (at extra charge)
  • Library
  • Lifeguard by the pools
  • Luggage storage
  • Medical cover - Doctor on call/or in house in certain hours 24h (at extra charge)
  • Multifunctional area with natural light over 100m2
  • Outdoor parking area within the hotel premises
  • PCR testing available on site at €25.00 daily before departure at 09:00-10:00a.m
  • Photocopy service
  • Pillow choice (upon request)
  • Pool access elevator for disabled persons
  • Pool towels (free of charge)
  • Reception services 24h
  • Reception with lounges and spacious lobby
  • Security 24h
  • Shopping arcade with mini market, souvenir shop
  • Special gifts according to tier for Mitsis Friends Club guests in the room one day before departure
  • Telephone and fax services
  • Transfers (at extra charge)
  • Trouser press (upon request)
  • Turndown service
  • TV room air conditioned
  • Wake up service
  • Wi-Fi dedicated internet access 2Mbps/user in all hotel areas (free of charge)

 

*Services provided are subject to COVID-19 restrictions. Please consult our staff for more information.