Either you are travelling on business or pleasure, you will definitely enjoy your stay and the high-quality services offered at Laguna Resort & Spa, the luxurious hotel, member of Mitsis Premium Collection in Crete. Services that guarantee not only a business meeting's or an event's success, but also give you that extra premium touch to make your vacation excellent. Let us spoil you with our world-class service!
List of services
- Air-conditioning/heating in all hotel areas
- Amphitheatre outdoor
- ATM machine at the lobby
- Baby-sitting upon request (at extra charge)
- Bilingual Staff
- Car, motor bike and bicycle rental (at extra charge)
- Club cars for internal transfer
- Currency exchange service
- Daily newspapers and magazines (at extra charge)
- Environmental awareness and training program
- Florist on call (at extra charge)
- Free transfer from and to Heraklion Airport only for online bookings through www.mitsishotels.com
- Gift to all guests one day before departure.
- Gift to all kids according to age group upon arrival.
- Laundry, dry-cleaning & ironing service (at extra charge)
- Lifeguards by the pools and beach
- Lifts in the main building
- Medical cover - Doctor on call 24h /or in house in certain hours (at extra charge)
- Outdoor parking area within the hotel premises (free of charge)
- Parking area for bus
- Photographer service (at extra charge)
- Pillow choice upon request & upon availability (at extra charge)
- Pool access elevator for disabled persons
- Porters / Baggage hold / Luggage storage
- Reception 24h
- Salon de beauté with facial and limbs treatments, make up and waxing services (at extra charge)
- Security 24hrs
- Shopping arcade with mini market, souvenir shop & jewellery shop, boutique
- Special gifts according to tier for Mitsis Friends Club guests in the room one day before departure.
- Transfers (at extra charge)
- Turndown service
- TV area air-conditioned
- Wake up service
- Website with up-to-date information and photos, direct booking option and guest evaluation
- Wi-Fi dedicated internet access 2MBPs/user in all hotel areas (free of charge)
*Services provided are subject to COVID-19 restrictions. Please consult our staff for more information.