Hotel Services

Either you are travelling on business or leisure, a rich blend of services and a broad spectrum of options are offered to you to experience a premium-quality holiday to the maximum. Find everything you would possibly need to arrange a spectacular event and choose the services to organise your tailor-made stay and experience the holiday you were dreaming of.

List of services

  • Airport transfers (free of charge for Alila Resort & Spa, Blue Domes Resort & Spa, Laguna Resort & Spa and Petit Palais Beach Hotel). Valid only for bookings through our website and upon prior arrangement with the hotels)
  • Amphitheatre
  • Baby cot & highchairs
  • Baby package
  • Babysitting (at extra charge)
  • Beach & pool towels (free of charge)
  • Bilingual staff
  • Business services
  • Car, motorbike and bicycle rental (at extra charge)
  • Central safe deposit box
  • Club cars for internal transfer
  • Concierge / Guest Relations / Porter
  • Conference halls & meeting rooms
  • Currency exchange
  • Daily cleaning service
  • Daily newspaper and magazines
  • Doctor 24h – on call (at extra charge)
  • Elevators
  • Environmental awareness and training programme
  • Express check out
  • Facilities for disabled persons
  • Florist on call (at extra charge)
  • Gift to all guests one day before departure
  • Gift to all kids according to age group upon arrival
  • Guest complaint management system
  • Guest private insurance
  • Hairdresser
  • Internet access point with personal computers (at extra charge)
  • Iron & ironing board (upon request)
  • Laptop/tablet (upon request)
  • Late check out (upon availability)
  • Laundry, dry cleaning & ironing service (at extra charge)
  • Libraries
  • Lifeguards by the pool and beach
  • Luggage storage
  • Modern telephone centre with connection to the rooms
  • Motorbike and bicycle rental
  • Parking
  • Photocopy services
  • Photographer services
  • Pillow choice
  • Postal service
  • Reception facilities with lounges
  • Reception service 24h
  • Security 24h
  • Service at the beach and pool
  • Shopping arcaded with mini market, souvenir shop etc
  • Special gifts according to tier for Mitsis Friends Club guests in the room one day before departure
  • Telephone and fax services
  • Thermal insulation doors
  • Trouser press (upon request)
  • Turndown service
  • TV room
  • Wake up service
  • Website & blog with up-to-date information and photos, direct booking option and guest evaluation
  • Wi-Fi dedicated internet access 2MBPs/user in all hotel areas (free of charge)

 

*Services provided are subject to COVID-19 restrictions. Please consult our staff for more information.